Twenty social‑housing projects across England will receive funding from the £2 million Social Housing Innovation Fund to improve tenant engagement and address common concerns such as repair delays and slow responses. Each 12‑month trial will test digital and face‑to‑face interventions, including AI assistance, mobile ‘living‑room’ units for officer chats, and a national online hub for shared ownership. The projects, launched by the end of April, will involve thousands of tenants and aim to give under‑represented groups a stronger voice. Fund recipients include organisations such as Clarion Housing Group, Leeds City Council and the London Borough of Hillingdon. Successful pilots will be rolled out nationwide, supporting the broader government agenda to improve social‑housing experiences.
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