Bank of Spain has issued a second update to its Compendium of Good Practices, adding new criteria on inheritance, people with disabilities and consumer loans. The revision incorporates the latest regulatory developments that affect banking clients. Among the changes, the document now outlines how banks should treat customers with disabilities, ensuring accessibility and fair treatment. It also revises the guidelines for consumer credit, providing clearer standards for eligibility and risk assessment. Additionally, the update addresses the procedures banks must follow after a client’s death, detailing how inheritance matters are handled. The release aims to keep the Compendium current and to support consistent, responsible conduct across Spanish banks.
© Banco de España 2009.
Summary adapted from material on the Banco de España website (https://www.bde.es ).
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