The UK government has introduced new measures to address issues with unregulated builders and aggressive bailiffs, aiming to protect consumers and ensure fair treatment for those in debt. From September, a government-backed scheme will help consumers identify trusted traders through an Approved Code, with participating businesses demonstrating higher standards of service and dispute resolution. Payments for building projects will be tied to milestones to protect consumers’ funds. Additionally, private bailiffs in England and Wales will face stricter oversight, including mandatory accreditation by the Enforcement Conduct Board. The measures follow concerns that over 25% of UK adults who undertook home improvements faced problems, with many losing thousands in extra costs. The government emphasized collaboration with organizations like the Furniture and Home Improvement Ombudsman and Trading Standards to strengthen consumer protections.
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